Expeditions and returns

Shipping of your package

Packages are usually shipped within 24 hours after receipt of payment. They are sent via Swiss Post and delivered without signature. Please contact us for a faster delivery method (DHL) as it incurs additional charges.

The shipping costs include the preparation and packing costs as well as the shipping costs. The preparation costs are not counted, while the shipping costs vary according to the total weight of the package. We recommend that you group all your items in one order. We can not combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.

Box sizes are appropriate and your items are properly protected.

In case of problems with the goods, please contact us by email before making a return. We will provide you with the procedure to follow at this time. Thank you to communicate to us a maximum of detail as for the problem met (photo in support please). In most cases, the merchandise will be replaced at our expense, no refund will be made.